Privacy Policy

This Privacy Policy explains how AVFA ("AVFA," "we," "us," or "our") collects, uses, discloses and protects personal information when you visit avfa.cc (the "Site"), book an appointment, or receive communications from us, including email and SMS text messages.

The Site and AVFA brand are operated by STAR PR SOLUTIONS LLC. By using the Site, you agree to the practices described in this Privacy Policy.

1. Who We Are

The data controller responsible for your personal information is:

2. Information We Collect

Information you provide to us

• Contact details such as your first and last name, email address and mobile phone number.
• Appointment details such as the appointment type (e.g. test drive, service, trade-in appraisal, financing consultation), preferred date and time, and any notes you provide.
• Communication preferences, including whether you opted in to email updates, SMS text messages, or both.
• Correspondence you send us by email or in reply to our messages.

Information collected automatically

• Device and usage data such as IP address, browser type, operating system, referring URL, pages viewed and the date and time of your visit.
• Cookies and similar technologies used to keep the Site working, remember preferences and understand how the Site is used. See Section 7.

3. How We Use Your Information

We use personal information to:

• Schedule, confirm, remind you of, reschedule and manage your appointments;
• Send appointment-related communications by email, SMS and/or voice according to your stated preferences;
• Respond to your questions and provide customer support;
• Operate, maintain, secure and improve the Site;
• Detect and prevent fraud, abuse and security incidents;
• Comply with legal obligations and enforce our Terms of Service.

4. SMS Text Messaging

If you opt in to SMS updates, we will use your mobile number to send appointment confirmations, reminders and related service messages. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase.

• To stop receiving text messages, reply STOP to any message. You will receive one final message confirming your opt-out.
• For help, reply HELP or email contact@avfa.cc.
• Carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We do not sell or rent your personal information. We may share information only in the following circumstances:

• Service providers who perform services on our behalf, such as website hosting, email delivery, SMS delivery and appointment scheduling. They may use your information only to provide those services to us and are bound by confidentiality obligations.
• Legal requirements, where disclosure is required by law, subpoena or other legal process, or is necessary to protect the rights, property or safety of AVFA, our users or others.
• Business transfers, in connection with a merger, acquisition or sale of assets, in which case your information will remain subject to this Privacy Policy.
• With your consent, or at your direction.

6. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including to provide our services and to meet legal, accounting or reporting requirements. When information is no longer needed, we delete or anonymize it.

7. Cookies

The Site may use essential cookies required for basic functionality and may use analytics cookies to understand how visitors use the Site. You can control or delete cookies through your browser settings. Disabling cookies may affect how parts of the Site function.

8. Data Security

We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections, to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Opt out of email communications by using the unsubscribe link or contacting us;
• Opt out of SMS messages at any time by replying STOP;
• Not be discriminated against for exercising any of these rights.

California residents: Under the California Consumer Privacy Act (CCPA), as amended by the CPRA, you have the rights listed above, including the right to know what categories of personal information we collect and how we use it. We do not sell or share personal information for cross-context behavioral advertising.

To exercise any of these rights, email contact@avfa.cc. We may need to verify your identity before responding to your request.

10. Children's Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

STAR PR SOLUTIONS LLC
Attn: Jakub Remiszewski, Sole Member
30 N Gould St Ste R
Sheridan, WY 82801
Email: contact@avfa.cc